Are drone pilots licensed?
Yes. As of June 1, 2019 all operators of drones in the 250 gram to 25 Kg range require Pilot Certificates; their drones must be registered with Transport Canada. Certificates for “Basic Operations” have to pass an on-line exam. Certificates for “Advanced Operations” have to pass a more challenging on-line exam and a complete a flight review conducted by an certified RPAS Flight Reviewer.

Are there any restrictions I need to know about?
All drone flights using aircraft weighing more that 250 grams are subject to Canadian Aviation Regulations. But pilots must also respect the Criminal Code, Provincial Trespass Acts and other applicable municipal and provincial laws. Drone imaging operations always require permission from the owner of the launch / landing site.

How long does it take to schedule a drone operation?
Generally, it takes several days to conduct a site survey, research the location, draft a Mission Plan and schedule an operation. But rush jobs are possible for additional cost. Advanced Operations in controlled airspace can take longer to set up. 

What happens if it rains or snows on the date of the drone operation?
For most drone operations, we schedule alternate dates to accommodate inclement weather conditions.

Can drone video be shot inside a building?
Yes. We have small, lightweight drones capable of indoor videography in 4K.

Are drones able to film or photograph outdoor events like concerts?
In Canada, most drones in the 250 gram to 25 Kg cannot be legally flown over crowds in concerts, sporting events or other settings classified as “advertised to the general public” due to safety, regulatory and insurance concerns. In some cases, Special Flight Operations Certificates can be obtained for controlled circumstances.